Policy
Shipping, delivery & privacy.
How we ship, how long it takes, and how we protect your information.
Shipping & delivery
US domestic orders ship from our US warehouse and typically arrive within 3–7 days. International orders are dispatched promptly and shipped discreetly worldwide; transit times vary by destination.
- Tracking numbers are provided once your order ships.
- All orders use smell-proof and X-ray-proof discreet packaging.
- Nothing on the packaging identifies the contents or the sender.
Lost or delayed packages
If your package is delayed, lost or seized in transit, contact our 24/7 support — we back orders with a reship guarantee. Full details are on the Return & Refund Policy page.
Privacy
We collect only the information needed to process and ship your order. We never sell your data, and order details are handled confidentially. Questions about your data can be sent via the Contact page.
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